Sat. Dec 10th, 2022

The TNS Group is a Managed Service Provider (MSP) that provides Managed Security, Cloud Solutions, Business Continuity, and IT Consulting. Our portfolio of solutions is aimed towards developing your business strategy through technology.

We are recruiting to fill the position below:



Job Title: Customer Service Respresentative
Location: Ajao Estate, Lagos
Employment Type: Full-time

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Provide accurate, valid, and complete information by using the right methods / tools
  • Meet personal / customer service team sales targets and call handling quotas.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication

Requirements

  • Proven customer support experience or experience as a client service representative
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Must be computer literate (including Microsoft packages).
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt / respond to different types of characters
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Salary
N40,000 – N70,000 monthly.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: Thelma@sntcollections.com using the Job Title as the subject of the mail.

Note: Office is located in Ajao Estate, therefore applicants should live locally

Application Deadline  1st June, 2021.

Important Notes

The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
• We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
• We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
• Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
• We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the deadline will not be considered.
• Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
• Only qualified candidates will be invited for interview

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By Freeman

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