Sat. Oct 1st, 2022

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are recruiting to fill the positions below:

Job Title: Assistant Banqueting Manager

Job Number: HOT07KH1
Location: Abuja
 Abuja 900001

Position Objective

  • To support the Head of Department in the operations in driving business profitability, cost management and ensure exceptional guest experience by efficiently managing assigned outlet.

Responsibilities

  • Thorough knowledge of food and beverage operations including product knowledge, supervisory skills, service techniques, and guest interaction
  • To attend any meetings, training sessions or courses that may be beneficial to you and your department on request from your Supervisor / Manager
  • Ensure departmental service standards are strictly adhered to at all times
  • Ensure proper handling of all operating equipment to minimize breakage or loss.
  • To be friendly and polite in front of guests at all times.
  • Assign and supervise duties to all direct reports.
  • To assist in other Food & Beverage areas if and when required.
  • Handle guest complaints / comments efficiently and promptly.
  • Ensure outlet cleaning schedules are adhered to and identify additional requirements.
  • To assist in the service of food & beverage when required.
  • Study and learn menu terminology.
  • Report for duty on time with clean attire.
  • Follow the policies and procedures introduced by the Food & Beverage department
  • Train, coach and mentor team members actively to ensure continuous skill improvement
  • Perform periodic scheduled performance reviews with all team members
  • Take disciplinary action when required in line with team member conditions of service
  • Balances working hours in accordance with needs of the outlet operations
  • To carry out any other reasonable tasks requested by your Manager or HOD.
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Requirements

  • Minimum of a B.Sc and HND certificate. Additional Qualification is an added advantage
  • Minimum of 5 years working experience as an Head Waiter or 3 years as Assistant outlet manager.
  • Experience of managing large teams.
  • Experience and knowledge with large functions.
  • Good communication skills, great leadership and organisational skills
  • Ability to drive cost effectiveness and generate revenue
  • Able to optimise team members performance
  • Focus on details and customer care
  • Record of Good Conduct
  • Ability to use computer applications as Microsoft Office Word and excel and powerpoint
  • Excellent grooming and Hotel/brand product knowledge.

Interested and qualified candidates should:
Click here to apply

Job Title: Assistant Outlet Manager

Job Number: HOT07KD1
Location: Transcorp Hilton Abuja, 1 Aguiyi Ironsi Street Maitama, Abuja
Schedule: Full-time
Brand: Hilton Hotels & Resorts
Shift: Full Availability
Job Level: Team Member
Job: Bars and Restaurants

What Will I Be Doing?

  • Hire, train, supervise, direct, coach, counsel, and evaluate staff in all beverage operations in the Hotel.
  • Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
  • Assign and instruct Beverage staff in details of work.
  • Observe performance and encourage improvement where necessary.
  • Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
  • Remain calm and alert, especially during emergency situation and/or heavy hotel activity, serving as a role model for Beverage staff and other hotel employees.
  • Interact with sales department personnel and restaurant staff as needed for guest service purposes.
  • Field customer complaints by conducting thorough research of the situation in order to choose the most effective solutions.
  • Make decisions and take actions based on previous experience and good judgement, sometimes revising procedures to accommodate unusual situations.
  • Develop and implement basic operating standards for Beverage service in compliance with federal, state, local and Hilton’s own practices. (e.g. Employee Alcohol Awareness Training and Compliance)
  • Maximize restaurant department profitability; implement effective controls of food, beverage, and labor costs and monitor the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses.
  • Ensure par stock levels are maintained by calculating inventory, ordering, retrieving and stocking product.
  • Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancement measures.
  • Maintain established inventory by ordering all liquor and supplies in accordance with business needs.
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What Are We Looking For?

  • Minimum of B.Sc and HND certificate. Additional Qualification is an added advantage
  • Minimum of 2 years working experience as an Assistant Head Waiter or Head Waiter
  • Experience of managing large teams.
  • Experience and knowledge with large functions.
  • Good communication skills, leadership and Anticipation skills
  • Record of Good Conduct
  • Ability to use basic computer applications i.e. Microsoft Office Word and excel, Power point and serve as Outlet Manager.
  • Excellent grooming and Hotel/brand product knowledge.
  • Should fully meet expectation in your PDR.

Potential Benefits
Housing, Transport, Additional benefits as per company policy.

Interested and qualified candidates should:
Click here to apply

Note:

we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
• We reserves the right to select one or more candidates from this vacancy announcement
• We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
• Qualified female candidates are strongly encouraged to apply
• Scam Warning:
We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
• Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
• Therefore, you are advised to apply particular care when submitting personal information on the web
• Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.

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