Wed. Nov 30th, 2022

Greenfield HR Consulting Limited offers HR services to companies operating in the SME space in Nigeria. Our services include recruitment and selection, outsourcing, payroll management, training and development, organisational development and HR advisory.

We are recruiting to fill the position below:



Job Title: Social Media Officer
Location: Magodo, Lagos
Employment Type: Full-time

Job Summary

  • Drive online sales of company products through social media channels
  • Help customers find the products that are right for them and explain their various features and benefits
  • Build trust relationships with customers through excellent customer service
  • Process customer orders
  • Resolve customer issues and complaints promptly and efficiently.

Job Responsibilities
Sales:

  • Post product pictures on social media daily
  • Share valuable product offers with customers daily
  • Understand customers’ needs
  • Encourage referrals from customers
  • Meet sales goals and target as determined by the management
  • Work closely to share ideas and strategies on how to improve the business with management
  • Manage the store’s handles on social media to interact effectively with customers
  • Know your products
  • Keep a sales and business development perspective. Ability to spot opportunities and conscious of closing deals/selling
  • Offer solution to customers’ enquiries. If not available, proffer alternatives
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Client Engagement / Relationship Management:

  • Delight customers with relevant, valuable content that educates and keeps them informed
  • Ensure online customers are fully satisfied with service rendered
  • Put calls through to customers to gather feedback on their experience and orders
  • Fulfill customer orders.
  • Ensure online customers consistently experience “wow” service
  • Be an ambassador for the brand and always portray a positive attitude and energy when attending to clients and delivering service

Requirements

  • OND / HND / BSc in a relevant discipline
  • Vast experience working with Instagram and Facebook
  • Fashionable and conversant with fashion trends
  • Candidate must live close to the job location: Magodo, Lagos.
  • 1 – 3 social media management experience
  • Experience in Customer service is desirable

Salary
N55,000 / Month.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  15th June, 2021.

Note:

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we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
• We reserves the right to select one or more candidates from this vacancy announcement
• We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
• Qualified female candidates are strongly encouraged to apply
• Scam Warning:
We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
• Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
• Therefore, you are advised to apply particular care when submitting personal information on the web
• Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.

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