Sat. Nov 26th, 2022

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Service Operations Executive

Location: Nigeria
Job type: Contract
Department: Group Core Operations

Details

  • To carry out accurate and timely delivery of routine operations services with regards to operations of products and services offered on the Interswitch Network.
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Responsibilities

  • Ensure delivery of accurate and timely operations service delivery for seamless Pre-processing, Real-time processing and post transaction processing activities with regards to the following services

Functional Responsibilities
Settlement Computation and Collation:

  • Switched transactions settlement
  • Processed transactions billing
  • Services/Network billing
  • Settlement Adjustment
  • Settlement Representment
  • Exception Investigation and resolution/escalation

File processing:

  • Card Scheme clearing file processing (Mastercard, Visa, Discover, Amex, JCB etc)

Routine Report Delivery:

  • Daily Settlement Reports (Details and Summaries)
  • Daily Card Management Reports (Card balance, statement, Activity reports)
  • Periodic Analytical reports ie  Weekly, Monthly or Quarterly (QOC, QMR, CBN Data etc)

Specialized Services:

  • Airtime Stock Balance monitoring and reconciliation reporting
  • Airtime Stock procurement and top up confirmation
  • Agent registration
  • Agency Network Virtual account top up
  • Agent Details update management
  • Mobile Platform Business Reversal Settlement Advice

Service Desk:

  • Case Resolution
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Requirements

  • BSc / BEng
  • 0-2 years work experience
  • Relevant experience in EFT and/or Accounting systems principles is an advantage

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline 13th May, 2021.

Note:

we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
• We reserves the right to select one or more candidates from this vacancy announcement
• We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
• Qualified female candidates are strongly encouraged to apply
• Scam Warning:
We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
• Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
• Therefore, you are advised to apply particular care when submitting personal information on the web
• Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.

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