Sun. Aug 14th, 2022

Multigate is a financial technology company focused on providing solutions that cut across payments acquisition, processing and remittance as well as treasury and cash management for domestic and international corporates.

We are recruiting to fill the position below:

Job Title: Product and Operations Analyst

Location: Lagos
Employment Type: Full-time

Description
The Product and Operations Analyst is responsible for:

  • Overall health and success of assigned products through-out the product lifecycle
  • Proper documentation of all products-in-portfolio i.e. Functional Requirement Document and User Stories Backlog
  • Working closely with the technology team to ensure the product development efforts are deployed in the right direction
  • Customer success, by ways of working with all concerned parties in the service delivery chain and ensuring that the client’s needs are consistently met.
  • Providing post-implementation support to onboarded clients for assigned products
  • Preparing product pitch deck, product marketing materials and ensuring accuracy of the information captured therein
  • Full automation of all products to ensure utmost efficiency
  • Ensure proficiency and effectiveness in day to day operations;
  • Be flexible to take up new additional responsibilities as directed by your Line Manager
  • Constantly liaising with all departments to document their current-state and design efficient processes to achieve an enhanced seamless process for each department
  • Engaging with banking partners, card schemes and the Companies’s clients to enhance the working relationship between these parties and the Companies
  • Conducting research to design efficient product development methodology
  • Conducting periodic product evaluations to ascertain required upgrades and improvements for subsequent versions
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Requirements

  • Basic understanding of the technical aspects of software development
  • Communication Skills
  • Project Management Skills
  • Analytical Skills
  • Negotiation Skills
  • Collaboration Skills
  • Multitasking Skills

Benefits

  • Flexibility
  • Competitive Pay Package

How to Apply
Interested and qualified candidates should:
Click here to apply

Note:

we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
• We reserves the right to select one or more candidates from this vacancy announcement
• We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
• Qualified female candidates are strongly encouraged to apply
• Scam Warning:
We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
• Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
• Therefore, you are advised to apply particular care when submitting personal information on the web
• Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.

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