Ongoing Recruitment at GreyWolf Empire

Ongoing Recruitment at GreyWolf Empire

GreyWolf Empire is a registered company with over five years experience in digital marketing, entertainment, web solution, and logistics.

We are recruiting to fill the position below:

 

 

Job Title: Front Desk Receptionist

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

  • We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receiveletters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs.

 

 

Requirements

  • Candidates should possess an OND qualification with 2 years work experience.
  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Must reside in Lekki
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation.

 

 

Job Title: Customer Service Manager

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

  • We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
  • The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget.
  • Maintain an orderly workflow according to priorities.

Requirements

  • Candidates should possess a Bachelor’s degree / NCE / HND qualification.
  • Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
  • Experience in providing customer service support
  • Excellent knowledge of management methods and techniques
  • Proficiency in English
  • Working knowledge of customer service software, databases and tools
  • Awareness of industry’s latest technology trends and applications
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills.
  • Advanced troubleshooting and multi-tasking skills.

 

 

Job Title: Front Desk Receptionist

Location: Kano
Employment Type: Full-time

Job Description

  • We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receiveletters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs.
READ ALSO  Media Executive at LEAM Consulting Limited

Requirements

  • Candidates should possess a Bachelor’s degree / HND qualification with a minimum of 1 year work experience
  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in Hausa and English (oral and written)
  • Must reside in Kano
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills.
  • Customer service orientation.

 

 

Job Title: Front Desk Receptionist

Location: Port-Harcourt, Rivers
Employment Type: Full-time

Job Description

  • We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receiveletters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs.

Requirements

  • Candidates should possess a Bachelor’s degree / OND qualification with a minimum of 2 year work experience.
  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Must reside in port Harcourt
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills.
  • Customer service orientation.

 

 

Job Title: Front Desk Receptionist

Location: Yaba, Lagos
Employment Type: Full-time

Job Description

  • We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receiveletters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs.

Requirements

  • Candidates should possess a Bachelor’s degree / HND qualification with a minimum of 1 year work experience.
  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Must reside in Yaba
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation.

 

Application Deadline 20th March, 2021.

 

 

Job Title: Web Developer

Location: Lekki, Lagos

Job Description

  • Writing efficient code
  • Creating websites/a website using standard HTML/CSS practices
  • Working closely with web designers and programmers to produce the website
  • Constant communication with other colleagues in the business to develop and deploy their content – and ensuring there is a clear establishment of what can be created within timeframe
  • Integrate data from various back-end services and databases
  • Researching different software programs, maintaining software documentation
  • Implementing contingency plans in case the website goes down
  • Maintaining and expanding/enhancing the website once built
  • Managing a team might also be part of the job role
  • Researching different software programs, maintaining software documentation
  • Implementing contingency plans in case the website goes down.
  • Maintaining and expanding/enhancing the website once built.
  • Handle web training.
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Qualifications

  • Candidates should possess a Degree with 2 years work experience.

Requirements:

  • Deep expertise and hands on experience with Web Applications and programming languages such as Web Programming Skills (HTML, CSS, JavaScript, PHP, Laravel), E-Commerce, Teamwork, Verbal Communication, cross-browser compatibility, Web User Interface Design (UI), Security Principles, Object-Oriented Design, Web Services (REST/SOAP) and API’s.
  • Strong understanding of UI, cross-browser compatibility, general web functions and standards.
  • Excellent communication skill
  • Experience in planning and delivering software platforms used across multiple products and organizational units.

 

 

Job Title: Customer Service Manager

Location: Kano
Employment Type: Full-time

Job Description

  • We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
  • The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget.
  • Maintain an orderly workflow according to priorities.

Requirements

  • Candidates should possess a Bachelor’s degree / HND qualification.
  • Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
  • Experience in providing customer service support
  • Excellent knowledge of management methods and techniques
  • Proficiency in HAUSA
  • Working knowledge of customer service software, databases and tools
  • Awareness of industry’s latest technology trends and applications
  • Ability to think strategically and to lead.
  • Strong client-facing and communication skills.
  • Advanced troubleshooting and multi-tasking skills.

 

 

Job Title: Business Development Executive

Location: Kano
Employment Type: Full-time

Job Description
Candidates must be able to:

  • Conduct market research to identify selling possibilities and evaluate customer needs
  • Actively seek out new sales opportunities through cold calling, networking and social media
  • Set up meetings with potential clients and listen to their wishes and concerns
  • Prepare and deliver appropriate presentations on products and services
  • Create frequent reviews and reports with sales
  • Negotiate/close deals and handle complaints or objections
  • Collaborate with team members to achieve better results
  • Gather feedback from customers or prospects and share with internal teams.
READ ALSO  Operations Skills Development Coordinator at British American Tobacco

Requirements

  • Candidates should possess a Bachelor’s degree / HND / OND qualification with a minimum of 1 year work experience.
  • Proven experience as a Sales Executive or relevant role
  • Candidate MUST reside in KANO
  • Thorough understanding of marketing and negotiating techniques
  • Fast learner and passion for sales.

 

 

Job Title: Customer Relationship Officer

Location: Kano
Employment Type: Full-time

Job Description
Candidates must be able to:

  • Conduct market research to identify selling possibilities and evaluate customer needs
  • Actively seek out new sales opportunities through cold calling, networking and social media
  • Set up meetings with potential clients and listen to their wishes and concerns
  • Prepare and deliver appropriate presentations on products and services
  • Create frequent reviews and reports with sales
  • Negotiate/close deals and handle complaints or objections.
  • Collaborate with team members to achieve better results.
  • Gather feedback from customers or prospects and share with internal teams.

Requirements

  • Candidates should possess a Bachelor’s degree / OND / HND qualification.
  • Proven experience as a Sales Executive or relevant role
  • Candidate MUST reside in KANO
  • Thorough understanding of marketing and negotiating techniques.
  • Fast learner and passion for sales.

Application Deadline 21st March, 2021.

 

 

Job Title: Graphics Designer

Location: Ibadan, Oyo
Employment Type: Full-time

Responsibilities

  • Study design briefs and determine requirements
  • Schedule projects and define budget constraints
  • Conceptualize visuals based on requirements
  • Prepare rough drafts and present ideas
  • Develop illustrations, logos and other designs using software or by hand
  • Use the appropriate colours and layouts for each graphic
  • Work with copywriters and creative director to produce final design.
  • Test graphics across various media.

Requirements

  • Candidates should possess a Bachelor’s degree / HND / OND qualification with 2 years work experience.
  • Proven graphic designing experience
  • A strong portfolio of illustrations or other graphics
  • Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
  • A keen eye for aesthetics and details.
  • Excellent communication skills.

Application Deadline 20th April, 2021.

 

 

How To Apply
Interested and qualified candidates should send their CV to: Hrgreywolfempire01@gmail.com using “Job Title (Location)” as the subject of the email.

 

 

Note:

  • we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
    • We reserves the right to select one or more candidates from this vacancy announcement
    • We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
    • Qualified female candidates are strongly encouraged to apply
    • Scam Warning:
    We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
    • Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
    • Therefore, you are advised to apply particular care when submitting personal information on the web
    • Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.

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