Sat. Nov 26th, 2022

Inguest Global Partners Limited – Our client, a reputable Financial Institution is recruiting suitable candidates to fill the position below:

Job Title: Customer Care Officer

Location: Nationwide
Employment Type: Full-time

Job Description

  • We are seeking to urgently hire Customer Care Officers to be deployed nationwide.
  • They will help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

Job Functions

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow-up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide outstanding and exceptional customer service.
  • Greet and address customers in a friendly and respectful way.
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Requirements
Experience, Qualification, and Required Skills:

  • Minimum of HND / B.Sc degree from a reputable institution
  • Must have completed NYSC
  • Not more than 28 years
  • The candidate must be very smart
  • Excellent communication skills (both written & oral)
  • Good interpersonal skills
  • Professional, able to maintain confidentiality and ethical behavior.

Remuneration

  • Salary: Attractive
  • Other Benefits: HMO, Pension, 13th Month, and Annual Leave Allowance.

Job Title: Bank Teller

Location: Nationwide
Employment Type: Full-time

Job Summary

  • Our client is a Reputable Financial Institution, seeking to urgently hire bank tellers to be deployed nationwide. They will be responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking.

Job Functions

  • Assist bank customers deposit and withdraw their monies.
  • Resolve discrepancies in accounting processes.
  • Verify and reconcile balances for individual cash drawers.
  • Identify and resolve customer needs.
  • Ensure quality services to customers.
  • Sell financial products and services to customers.
  • Build customer loyalty.
  • Process and perform daily bank transactions.
  • Accept customer deposits and loan payments.
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Requirements
Experience, Qualification, and Required Skills:

  • Minimum of HND / B.Sc. degree from a reputable institution
  • Must have completed NYSC
  • Not more than 28 years
  • The candidate must be very smart
  • Excellent communication skills (both written & oral)
  • Good interpersonal skills
  • Professional, able to maintain confidentiality and ethical behavior

Salary

  • Attractive
  • Other Benefits: HMO, Pension, 13th Month, and Annual Leave Allowance.

How To Apply
Interested and qualified candidates should send their updated CV to: jobs@igpl.com.ng using “Job Title” as the subject of the email.

Application Deadline 15th May, 2021.

Note:

we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
• We reserves the right to select one or more candidates from this vacancy announcement
• We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
• Qualified female candidates are strongly encouraged to apply
• Scam Warning:
We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
• Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
• Therefore, you are advised to apply particular care when submitting personal information on the web
• Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.

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