Thu. Sep 29th, 2022

Anchoria Asset Management (AAM) is a specialist provider of active investment products and services to institutional and individual investors.

We are recruiting to fill the position below:

 

Job Title: IT Applications Support Specialist

Location: Marina, Lagos
Employment Type: Full-time

Job Description

  • Ensure compliance with agreed SLA withing the CX eco system.
  • Ensure effective and timely communication of system downtimes planned or
    unplanned.
  • Responsible for the primary support and maintenance of the Investment’s
    applications.
  • Develop and maintain relations with 3rd party support , vendorss and service providers.
  • Provide assistance to helpdesk members and other customers to secure easy and timely assistance in organization for all levels.
  • Maintaining and updating technical documents and procedures.
  • Delivering regular and customised training to teams within VFD Group,
  • Developing reports for teams across VFD when required.
  • Provide 1st level support to the Invesment Operations team and other internal units – eg. Other entities on issues that has to do with the varipus
    applications used across board.
  • Covers all problems, user requests and changes relating to the operation of
    the applications.
  • Delivers availability and performance in line with the service levels agreed to support the business services,
  • Develop reports for implementation of procedures and plans associated with
    application development and provide ongoing sustenance.
  • Liases with the Testing, Engineering and development teams to ensure
    applications developed completely meet user requirements.
  • Develop reports for implementation of procedures and plans associated with application development and provide ongoing sustenance.
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Requirements

  • Candidates should possess a Bachelor’s Degree qualification with 3 – 5 years experience.

 

 

How to Apply
Interest and qualified candidate should send their CV to: careers@vfdgroup.com using “IT Applications Support Specialist” as the subject of the mail.

 

 

 

Note:

  • we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
    • We reserves the right to select one or more candidates from this vacancy announcement
    • We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
    • Qualified female candidates are strongly encouraged to apply
    • Scam Warning:
    We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
    • Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
    • Therefore, you are advised to apply particular care when submitting personal information on the web
    • Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.
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Application Deadline  6th February, 2021.

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