Tue. Dec 6th, 2022

Henkel holds leading positions in many markets and categories around the world. Founded in 1876, Henkel looks back on more than 140 years of success.

We are recruiting to fill the position below:

Job Title: Customer Service Manager

Job ID: 21023884
Location: Nigeria
Contract & Job type: Full Time, Regular

Your Role

  • Manages customer complaints and delivery satisfying customer service
  • Steers the management of orders from creation to invoicing, including customer negotiation
  • Maintains high level services and improves planning accuracy, incl. new customers implementation
  • Identifies and improves department bottle necks
  • Systematicaly develops Teams and Talent in the respective Customer Service organisation
  • Ensures high quality and efficiency of CS processes, steers and monitors Service KPIs of CS
  • Acts as point of contact between customers and internal functions (Marketing, PD, Quality, Management etc.)
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Your Skills

  • Bachelor’s Degree
  • Minimum of 7 years’ work experience in Supply Chain Management

How to Apply
Interested and qualified candidates should:
Click here to apply


Job Title: 
Assistant Brand Manager

Job ID: req24635
Location: Nigeria
Contract & Job type: Full Time, Regular

Job Description

  • Brand steering on equity and financial results
  • Ensuring that the products, promotions, brand activation that fall under their brand resonate with current and potential customers.
  • Make required alignment with internal and external stakeholders on product development and marketing initiatives align with budget and time frame
  • Execute consumer research and monitor market trends as well as documentation
  • Developing strategies and managing marketing campaigns across ATL BTL platforms to ensure that products and promotions meet customers’ expectations and to build equity for brands aligned with financial targets
  • Working closely with marketing suppliers and advertising agencies to make sure they are respecting the brand purpose and guidelines throughout every communication
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Requirement

  • 3 – 5 years marketing/brand management experience

How to Apply
Interested and qualified candidates should:
Click here to apply

Note:

we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
• We reserves the right to select one or more candidates from this vacancy announcement
• We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
• Qualified female candidates are strongly encouraged to apply
• Scam Warning:
We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
• Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
• Therefore, you are advised to apply particular care when submitting personal information on the web
• Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.

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