Thu. Sep 29th, 2022

Aldelia Group – One of our clients in the Manufacturing industry is recruiting suitably qualified candidate to fill the position below:

 

 

Job Title: Customer Service Representative
Location: Lagos

Job Description

  • We are looking for a Customer-oriented Service Representative who will be responsible for optimizing customer experience by possessing solid knowledge of products, processes and should also possess ability to proffer solutions / resolve complaints in a timely fashion and in accordance with Company’s guidelines.

Person Specification

  • B.Sc. in a Social Science discipline
  • Minimum of 5 years for the same or similar role
  • Manufacturing experience is an added advantage

Skills required for the role:

  • Excellent communication skills – oral, written and interpersonal
  • Analytical and problem solving skills
  • Ability to carry out customer reconciliations
  • Teach-ability and ability to deliver timely and accurate results under relative pressure
  • High drive and passion for excellence
  • Team work and collaboration
  • Proficiency with MS Office packages (Excel & Word) & ERP System ( SAP R3/SAP B1 is an added advantage)
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Remuneration
The compensation and benefits are very competitive and negotiable depending on years of relevant experience and exposure.

 

 

How to Apply
Interested and qualified candidate should send their CV to: jayne.anyanwu@aldelia.com with the following information “Current Salary, Expected Salary, Date of Birth, Notice Period” with the Job title as the email subject

 

 

Note:

  • we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
    • We reserves the right to select one or more candidates from this vacancy announcement
    • We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
    • Qualified female candidates are strongly encouraged to apply
    • Scam Warning:
    We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
    • Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
    • Therefore, you are advised to apply particular care when submitting personal information on the web
    • Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.
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Application Deadline  30th December, 2020.

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