Sat. May 28th, 2022

Tekniteed Nigeria Limited is one of the fastest growing industrial spares and packaging solutions marketing house in Nigeria. We specialize on conveyor spares, power transmission, fluid power, automation, OEM after-market parts, material handling and industrial tools.

We are recruiting to fill the position below:

 

Job Title: Customer Service Executive

Location: Ikeja, Lagos
Employment Type: Full Time

Job Description

  • As the first point of contact for most clients, endeavor to answer telephone inquiries in an efficient, friendly, and professional manner. This also includes monitoring & control of visitors.
  • Provide support to the Sales/Marketing/Logistics Team.
  • Achieve a savings plan for the company.
  • Manage relations with employees to guarantee a stress-free working environment.
  • See to it that all project works carried out in the Company are safe and are done in an environmentally-friendly manner.
  • Ensure that processes in the Customer Service department are not hazardous to the health and safety of all staff.
  • Ensure that subordinates in the Customer Service department are aware of the company’s HSE policies and see to it that they comply at all times.
  • Ensure proper use and upkeep of company property.
  • Follow-up on all shipments to ensure that we meet the service standard agreed to us with the client.
  • Prepare Sales Advice/Quotations/Invoices/Delivery notes and marketing materials and standard letters.
  • Liaise with vendors & third Parties regarding the administration of sales process.
  • Update company databases and may include current customer accounts.
  • Participate in key result areas and KPI review processes to establish areas for improvement
  • Achieve planned reporting time in quality and timeliness.
  • Carry out any other assignment as may be given by the MD, and Head of Operations.
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Job Qualifications

  • Bachelor’s Degree
  • Experience: 3 – 5 years.

 

 

How to Apply
Interested and qualified candidates should send their CV to: recruitment@tekniteedng.com using the Job Title as the subject of the email.

Note: Only applicants within the region of Agege, Ogba, Opebi, Ikeja, Oshodi, and Berger will be shortlisted

 

 

 

Important Notes

  • The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
    They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed
    • We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web
    • We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
    • Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
    • We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
    • Applications submitted after the deadline will not be considered.
    • Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
    • Only qualified candidates will be invited for interview
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Application Deadline  31st January, 2021.

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