Wed. Nov 30th, 2022

A reputable Bank is currently recruiting suitably qualified candidates to fill the positions below:

 

 

Job Title: Contact Centre Agent (Hausa Speaking Only)
Locations: Abuja, Lagos, Kano, Port Harcourt – Rivers, Ibadan – Oyo and Enugu
Employment Type: Full Time

Summary

  • We are currently recruiting Hausa Speaking Contact Center Agents for a reputable Bank.
  • The incumbents will liaise between the bank and its current and potential customers as well as accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs, clarify information, research every issue and providing solutions.
  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.

Requirements

  • B.Sc / HND in any discipline.
  • Minimum of Second class lower/Lower credit
  • Excellent spoken English with impressive interpersonal skills.
  • Fluency in HAUSA language is compulsory.
  • Must be resident in Lagos.
  • Experience: 0 – 3 years
  • Must not be more than 27 years old.
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Salary

  • N70,000 – N100,000 monthly.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  17th December, 2021.

 

 

 

 

Job Title: Contact Centre Agent (French, Portugese, Arabic, Hausa & Yoruba Speaking)

Locations: Abuja, Lagos, Kano, Rivers (Port-Harcourt) and Enugu
Industry: Banking
Employment Type: Full-time

Summary

  • We are currently recruiting candidates who can speak any of these languages: French, Portugese, Arabic, Hausa & Yoruba fluently for a reputable bank.
  • The incumbents will liaise between the bank and its current and potential customers as well as accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs, clarify information, research every issue and providing solutions.
  • Meet personal / team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.
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Requirements

  • B.Sc / HND / OND in any discipline.
  • Must not be more than 27 years old.
  • Excellent spoken English with impressive interpersonal skills.
  • Fluency in at least two of these languages: Frensch, Portugese, Arabic Hausa & Yoruba.
  • Must be resident in Lagos.

How to Apply
Interested and qualified candidates should:
Click here to apply

 

 

 

Note:

  • we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
    • We reserves the right to select one or more candidates from this vacancy announcement
    • We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
    • Qualified female candidates are strongly encouraged to apply
    • Scam Warning:
    We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
    • Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
    • Therefore, you are advised to apply particular care when submitting personal information on the web
    • Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.
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Application Deadline  9th December, 2021.

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