Call Centre Executive Recruitment Opportunity at Ison Xperiences

Call Centre Executive Recruitment Opportunity at Ison Xperiences

Ison Xperiences is a multi dimensional company located in the ancient city of Ibadan. We provide exceptional customer Service. Our outstanding services over the years with our respective clients have proven our loyalty and service and productivity driven qualities.

We are recruiting to fill the position below:

Job Title: Call Centre Executive

Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

  • Manage large amounts of incoming phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
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Requirements

  • Candidates should possess a Bachelor’s Degree, HND, NCE or OND qualification with 0 – 1 year work experience.

Salary
N30,000 – N52,500 / month.

 

How to Apply
Interested and qualified candidates should kindly forward their CV to: isonrecruitment.ibadan@isonxperiences.com using the Job Title as the subject of the mail

Application Deadline  30th November, 2021.

 

 

Note:

we are an equal opportunity employer and is committed to building a diverse workforce. While all applications will be acknowledged.
• We reserves the right to select one or more candidates from this vacancy announcement
• We may also retain applications and consider candidates applying to this post for other similar positions at the same grade level and with similar job description, experience and educational requirements
• Qualified female candidates are strongly encouraged to apply
• Scam Warning:
We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
• Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
• Therefore, you are advised to apply particular care when submitting personal information on the web
• Only shortlisted candidates will be invited for interview or the next stage of the recruitment process.

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